Shipping & Delivery Policy

Last updated: 11 June 2026

Every Forma piece is handmade from retired climbing rope, so we take care to pack and send your order safely. Here is what to expect.

Processing time

Orders are typically prepared and dispatched within 2–5 business days. As many of our pieces are one-of-one and made by hand, occasionally an item may take a little longer — we will always let you know if so.

UK delivery

  • Standard UK shipping: £3.00.
  • Free UK shipping on orders over £28.
  • Estimated delivery: 3–5 business days after dispatch.

International delivery

  • Europe (EU): £14.99, estimated 2–11 business days.
  • Rest of world: £23.99, estimated 3–17 business days.

International customers are responsible for any customs duties, taxes or import fees charged by their country.

Tracking and issues

If your order has not arrived within the estimated timeframe, or arrives damaged, please email george@formadesignscollective.com and we will put it right. For returns and refunds, see our Returns & Refunds Policy.